Supporting Low Income Households to Manage Welfare Benefit Changes

January 28, 2020 @ 9:30 am – 4:30 pm UTC Timezone
Carnegie Conference Centre
Halbeath Rd
Dunfermline KY11 8DY
Michelle Campbell
01592 226561



This course has been designed for frontline staff who require an understanding of the nature of poverty and changes to the welfare system and how they will affect people in Fife. The training should help staff provide initial advice and referral to specialist support services.

Learning outcomes:

By the end of this course participants will have:

  • An understanding of the nature of poverty in Fife and how it provides a context to the UK Government’s welfare reforms
  • The ability to summarise the main changes made to the benefits system, to identify which groups are affected by them and the impacts they have had
  • An overview of emerging big changes particularly in relation to Universal Credit and Personal Independence Payments including up to date timetables for implementation
  • An understanding of benefit conditionality and how clients can avoid welfare benefit sanctions and appeal or manage those sanctions if they are imposed
  • Information on how people can access the Scottish Welfare fund, get support to manage their money and access other specialist support services

The training will be supported by an online resource which will provide case studies, provide more information on course content, specialist support services and give links to tools.

Who should attend?

Those from any organisation who work with people on low incomes. Participants do not need an in-depth knowledge of current benefits and welfare related work to attend.


Mark Willis, Child Poverty Action Group


**Apply online here**